DEFINITIONS
 
The Company means Rodney Fletcher Vintners Ltd. The Customer means the Company, Firm, Person or Persons contracting with the Company for the sale of goods. The Goods are the products to be supplied by the Company. The Terms means the terms set out herein and any other terms, which have been agreed in writing between the Company and the Customer.
 
AVAILABILITY
All Goods are offered for sale subject to availability. Should a wine or vintage not be available, the Company will be happy to offer a suitable alternative.

MINIMUM ORDER

The Minimum quantity per order is just one bottle.
 
CANCELLATION/REFUND POLICY                                                                                                                        
Should you not be happy with your wines for any reason we will refund you in full - NO QUIBBLE. Our mixed cases may be subject to change, however, should you not be entirely happy with any of the changes, we will give you a full credit for the replaced bottles.
 
Whilst we do not experience any breakages in transit, in the unlikely event of any breakages please report these through the "contact us" section within 24hrs of receipt for a full replacement.
 
Should you wish to cancel your order this can be done within 24hrs of order. A full refund will be made within 7 days.
 
PRICES
All prices are subject to change without prior notice. All prices are quoted in pounds sterling. Any delivery charges are additional to the prices quoted. All prices are inclusive of VAT. Prices may be subject to changes in duty. Vouchers of any kind cannot be used against our "Deals" page.
 
AGE RESTRICTION
You must be 18 years old or over to purchase alcohol. By placing an order you are confirming that you are over 18. If you are purchasing wine as a gift, the recipient of the wine must be 18 years old or over.
 
PAYMENT
We accept payment by Switch, Solo, Visa, MasterCard and cheque by approval only. The Customer shall not be entitled to make any deduction or set-off from any sums claimed by the Company, any amount due or claimed against the Company by the Customer under this or any other agreement. Customers may be granted Credit Terms strictly at the Companys discretion. Credit application forms are available on request. Credit terms are strictly thirty days from the date of the invoice. All goods remain the property of the company until payment is received in full. All discounts are made subject to the condition that payment is made by the due date. If payment is not received by the due date, the Company reserves the right to remove the discount and re-invoice the goods at the list prices. The Company reserves the right to charge a daily rate of interest on all late payments. The rate of interest charged will be 8% above the prevailing Base Rate of the London Clearing Banks in accordance with the Late Payments (interest) Act 1998.
 
DELIVERY
Orders are only delivered within the UK. Delivery dates and/or times are given in good faith but are estimates only and do not form part of the contract for sale. The Company does not accept liability for loss or damage to goods whilst in transit unless the goods are examined immediately upon receipt and the relevant delivery document is endorsed with the relevant details.
 
FORCE MAJEURE
The Company cannot be held liable for any failure in meeting its obligations to the Customer due to forces beyond the Companys control.
 
FOOD & DRUGS ACT
The goods supplied by the Company are guaranteed to be, when delivered, of a nature, substance and quality therein described and to comply with the Food & Drugs Act and all other statutory requirements or regulations relating to the sale of food and liquor. We cannot accept responsibility for defects caused to the pack or contents occasioned after delivery by unsatisfactory handling or storage in unsuitable conditions.

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